Support - Contact Us - Atlantic Marine Electrical Services, Inc.

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Support



We are here to help.

Telephone Support: (631) 470-4085
(Hours: 9 am to 5 pm EST, Monday - Friday)
 
  • Purchasing advice - Which lights do I need?
  • Orders - Can I make a change to my order?
  • Installation - How can these products be installed?

Need an update on your current order? Visit our Order Status page. 


Support by Email

For all inquiries about existing orders, help placing a new order, product advice, service requests or for any questions:
Email Support: support@atlanticmarineinc.com


Support by Phone

If you would like to speak to us directly, please contact us at:
Hours: 9 am to 5 pm EST, Monday - Friday
Telephone: (631) 470-4085 
Fax: (631) 470-4582

Support by Mail

For product returns, or any other inquiries:
Atlantic Marine Electrical Services, Inc
135 West Shore Rd. Unit B
Huntington, NY 11743 U.S.A

Shipping & Return Policies

AMES strives to provide our customers with the highest quality marine lighting solutions at competitive prices. 

We are happy to provide FREE SHIPPING on all orders over $150.00 USD. Please select the free shipping option upon checkout, which is available when you have a total of $150.00 or more in your cart. Most orders will ship within 5 business days. However, because of the very custom nature of our products, some orders can require considerably more time to ship. If your order requires more than the usual time to prepare, you will be informed via phone or email.

Note that all orders will ship "signature required".

If your Billing and Shipping addresses are not identical, a photocopy of both sides of the credit card and a photocopy of driver's license (which matches the shipping address) will be required by fax: (631) 470-4582. 

You can shop online with confidence knowing that AMES will always accept returns and exchanges within 30 days of the original purchase date provided that the items are in new and sellable condition and in the original packaging. Note that certain items, eg. unusual combinations of colors/finishes/voltages or other special order items, may be subject to a restocking fee of 15%. Customer must pay for all return or exchange shipping fees. 

DON'T SEE IT? Chances are AMES can get it! Click the "Contact Atlantic Marine." button on our homepage. From there you will be able to email, phone or fax us about any specific item you may not have found on our webstore. If we don't stock it, we will do our best to locate it for you. 

We invite you to check back often as new products are being added on a constant basis. 

PRIVACY POLICY: Atlantic Marine Electrical Services Inc. does not sell or rent your personal information to third parties. We take our relationships with our customers very seriously. Period!


Thank you for visiting us @ AtlanticMarineInc.com!
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